====== Différences ====== Ci-dessous, les différences entre deux révisions de la page.
Les deux révisions précédentes Révision précédente Prochaine révision | Révision précédente Prochaine révision Les deux révisions suivantes | ||
en:creationexperiencemap [2018/05/15 14:55] hilda [Time & Materials] |
en:creationexperiencemap [2018/05/15 14:56] hilda [Tips] |
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Ligne 32: | Ligne 32: | ||
You will need at least: | You will need at least: | ||
- | * A large paper sheet | + | * Large paper sheets |
* Blank paper cards or post-its | * Blank paper cards or post-its | ||
* Markers | * Markers | ||
Ligne 56: | Ligne 56: | ||
Try to use information from real life experiences and not suppositions or vague ideas | Try to use information from real life experiences and not suppositions or vague ideas | ||
- | Stay tuned with your user/customer. Keep asking yourself: | + | Stay tuned with your user/customer. |
- | What is he doing? | + | Keep asking yourself: |
- | What does hear from other people about the service or product? | + | * What is he doing? |
- | How is he feeling? | + | * What does hear from other people about the service or product? |
- | What is he looking for? | + | * How is he feeling? |
- | What are his fears or frustrations about using the service or product? | + | * What is he looking for? |
+ | * What are his fears or frustrations about using the service or product? | ||
===== Video tutorial ===== | ===== Video tutorial ===== |