====== Différences ====== Ci-dessous, les différences entre deux révisions de la page.
Les deux révisions précédentes Révision précédente | Prochaine révision Les deux révisions suivantes | ||
en:creationexperiencemap [2018/05/15 14:56] hilda [Tips] |
en:creationexperiencemap [2018/05/15 14:57] hilda [Tips] |
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Ligne 58: | Ligne 58: | ||
Stay tuned with your user/customer. | Stay tuned with your user/customer. | ||
Keep asking yourself: | Keep asking yourself: | ||
- | * What is he doing? | + | * What is s/he doing? |
* What does hear from other people about the service or product? | * What does hear from other people about the service or product? | ||
- | * How is he feeling? | + | * How is s/he feeling? |
- | * What is he looking for? | + | * What is s/he looking for? |
- | * What are his fears or frustrations about using the service or product? | + | * What are his/her fears or frustrations about using the service or product? |
===== Video tutorial ===== | ===== Video tutorial ===== |